Genesis Chat
Staff chat with Ask Genesis built in.
Replace Slack and Google Chat with a secure team chat that already knows your people, events and tasks — and an AI assistant one @mention away.
Ask Genesis includedStaff onlyNo separate AI tool to buy
Grace Community
Chat
Sarah MitchellPastor8:41 AM
Event · Fall Outreach
Sat, Nov 7 · 142 registered · 3 greeter spots open
Marcus LeeStaff8:47 AM
Fictional church preview · click a channel
Channels and direct messages
An All Staff channel out of the box, plus team channels, private groups and one-to-one conversations.
@mention anyone
Mention a teammate with their photo and name so they get notified — or mention Ask Genesis for an answer.
Reference real ministry work
Drop in a person, event, task or form as a live card, so the conversation stays connected to the details.
Ask Genesis — your assistant, inside Chat
Ask your church a question in plain English.
Ask Genesis reads the same records your team works in every day and answers right where you are. No filters to learn, no report to build, no second app to open.
Two ways to reach it, one assistant
Open the Ask Genesis channel for a full private conversation, or @mention it from any channel or direct message. It checks your live records and answers in seconds.
- Answers come back to you, never posted to the whole channel
- Every reply shows the records it checked and links into the pages behind them
- Giving and Care answers only for staff who have that access
- Conversations save, so you can pick one back up tomorrow
- Suggested follow-up questions after every answer
- Drafts follow-ups and replies in your church’s saved voice
Grace Community
Chat
What's overdue on my task list, and who hasn't been to church in 3 weeks?
You have 2 overdue tasks:
- Order supplies for welcome bags (due Mon)
- Call the Hendersons about membership class (due Tue)
4 regular attenders missed the last 3 Sundays:
- Jordan Ellis — last here Oct 4
- The Park family — last here Oct 4
Sources checked: Tasks, Events & Attendance
Fictional church preview · click a channel
Try asking it things like
The questions pastors and admin teams ask every week — answered from your own records instead of a spreadsheet.
Who visited twice last month and hasn’t been back?
How many volunteers are still needed for Sunday’s nursery crew?
What’s the giving trend for our building fund this quarter?
Which care milestones haven’t been touched in 60 days?
What’s overdue on my task list right now?
When does the Tuesday Bible study meet, and who leads it?
How many form submissions are waiting for a reply?
Did last week’s welcome email reach everyone on the list?
What it can reach
Ask Genesis checks the areas your team already works in. Anything outside a person’s access stays out of their answers.
People & households
Contact records, journey stages, tags, families and who is new.
Groups & schedules
Rosters, meeting days, locations and who is leading what.
Events & attendance
Services, registrations and attendance trends over time.
Volunteer openings
Roles still short for the next service or event.
Tasks & follow-ups
Your list, what is overdue and what is due today.
Care
Findings awaiting review, milestones and recent touchpoints.
Giving
Totals and trends — shown only to staff with Giving access.
Forms & tools
Submissions that came in and which ones still need a reply.
Bulletins & announcements
Published bulletins and the announcements saved for them.
Email & SMS history
Campaigns already sent and how they were received.
Content & hubs
Articles and guides, plus activity on your Church and Member Hubs.
Health metrics & integrations
Church health numbers and whether a connected tool last synced.
Why teams lean on it
Not a chatbot with canned replies — an assistant that reads your church’s actual records and tells you where the answer came from.
Answers you can trace
Every reply lists the records it checked, so you can verify the number before you act on it. If a lookup comes back empty, it says so plainly instead of inventing a person or a total.
Private to you
@mention Ask Genesis in a busy channel and the answer comes back to you alone, so nothing confidential ever lands in front of the whole team.
Respects each person’s access
Giving, Care and pastoral notes only appear for the people authorized to see them. Outside that, it tells you the answer is restricted rather than quietly guessing.
Sounds like your church
Ask it to draft a follow-up and it writes in the voice your church has saved, ready to paste into an email, text or announcement.
Picks up where you left off
Conversations are saved, and each answer arrives with follow-up questions you can ask next, so the thread keeps moving.
Already knows your community
Open it from a church health chart and it starts with those numbers in hand — no re-explaining what you were looking at.
How it works
Ask in plain English
Open the Ask Genesis channel for a full conversation, or @mention it from any channel or direct message without leaving the thread.
It checks your records
People, attendance, giving, tasks, bulletins, forms and more — pulled live, and only from the areas your role allows you to see.
You get an answer with sources
A direct answer, the records it checked, links into the actual pages, and suggested questions to ask next.
Chat profiles
Each team member picks a photo, display name, title and labels like Pastor, Elder, Deacon, Staff or Volunteer.
Saved messages
Bookmark the message with the address, the decision or the link, and jump straight back to it in its thread.
On your terms
Turn Chat or Ask Genesis off for one person or the whole church. Keep one without the other.
Always one click away.
Chat slides out from the right side of any page in Genesis and tucks away when you're done. An unread count on Today shows when someone needs you.
Staff only. Private by design.
Only staff in your church can see your chat — never members or the public. Ask Genesis follows each person's access, so admin rights never reveal Giving, Care or pastoral notes.
Questions to Ask Genesis stay private to the person asking.